Assignment 3: report to the board | JWI 551 It’s All About the Patient – Improve the Patient Experience | Strayer University




You are a healthcare consultant with a background in organizational development and change

management. You have been hired by a healthcare organization, to help them develop a

strategy to address a current crisis or challenge that is negatively impacting standards of care,

outcomes, and the patient experience. After doing your research, you will write a short, memo style 

report, to be presented to the Board of Directors at their upcoming meeting.


You may pick your own topic for this assignment, but it must fit within this overall definition: a

crisis or challenge that is negatively impacting standards of care, outcomes, and the patient

experience in a healthcare workplace.

There are two ways that you may identify your topic:

• If applicable, you may pick a crisis or challenge within your own current or past

healthcare workplace.

O Sample crises and challenges: COVID-19, weather emergency, staffing shortage, layoffs,

financial crisis, merger, or acquisition, etc.

• If you do not have a healthcare workplace example, search for an article about a

relevant crisis or challenge. Be sure to include a link to the article in your references.

O Suggested sources: The Wall Street Journal, Forbes, Business Week, The Economist,

Modern Healthcare, The Journal of the American Medical Association, and any other

professional journal or publication.

O You may also find useful material on the following websites: American Hospital

Association (, American College of Healthcare Executives  (, and The 

American Public Health Association (

Your Assignment:

Based on your chosen topic, write a concise, memo-style report to the Board of 2 to 3 pages.

Your report must include the following four sections: 

O Executive Summary

· Briefly describe the healthcare organization concerned, including its

location, size, major products or services, the community it serves, etc.

· Provide a clear and concise description of the crisis or challenge faced by

the organization.

II. Assessment of the Issue

Indicate current and expected future effects of the crisis or challenge on these areas:

· Standards of care and outcomes

· The patient experience

· Facility staff (to include medical staff)

· Other internal and external stakeholders

· Financial health of the organization

Note: In preparing for this section, you may wish to conduct a SWOT analysis

III. Recommendation

Describe an actionable strategy to address the crisis or challenge, including:

· Major actionable steps of the strategy

· Timeline to implement these steps

· Resources, including staff time, materials, facilities, financial

considerations, etc.

IV. Outcomes and Measures

Describe the expected results and outcomes of the strategy, and indicate how

success will be measured. This section should answer these questions:

· How will your recommended actions impact the patient experience?

· What data will be needed to measure these results and impacts?

· What is the next step if the plan does not achieve its desired effect?


Your assignment must follow these formatting requirements:

• Typed, double-spaced, using Times New Roman or Ariel font (size 11 or 12), with one-inch margins 

on all sides.

• The body of your report must not exceed 3 pages in length.

• In place of a Cover page, provide the following Headings on Page 1 of your report:

· TO: Insert Professor’s Name

· FROM: Insert Your Name

· DATE: Insert Assignment’s Due Date

· RE: Report to the Board

Citations and references must follow the formatting instructions found in the JWMI

Writing Standards Guide. Check with your professor for any additional instructions.

Note: The Headings and References pages are not included in the required assignment page length.

US Custom Writers
Calculate your paper price
Pages (550 words)
Approximate price: -

Why Work with Us

Top Quality and Well-Researched Papers

We always make sure that writers follow all your instructions precisely. You can choose your academic level: high school, college/university or professional, and we will assign a writer who has a respective degree.

Professional and Experienced Academic Writers

We have a team of professional writers with experience in academic and business writing. Many are native speakers and able to perform any task for which you need help.

Free Unlimited Revisions

If you think we missed something, send your order for a free revision. You have 10 days to submit the order for review after you have received the final document. You can do this yourself after logging into your personal account or by contacting our support.

Prompt Delivery and 100% Money-Back-Guarantee

All papers are always delivered on time. In case we need more time to master your paper, we may contact you regarding the deadline extension. In case you cannot provide us with more time, a 100% refund is guaranteed.

Original & Confidential

We use several writing tools checks to ensure that all documents you receive are free from plagiarism. Our editors carefully review all quotations in the text. We also promise maximum confidentiality in all of our services.

24/7 Customer Support

Our support agents are available 24 hours a day 7 days a week and committed to providing you with the best customer experience. Get in touch whenever you need any assistance.

Try it now!

Calculate the price of your order

Total price:

How it works?

Follow these simple steps to get your paper done

Place your order

Fill in the order form and provide all details of your assignment.

Proceed with the payment

Choose the payment system that suits you most.

Receive the final file

Once your paper is ready, we will email it to you.

Our Services

No need to work on your paper at night. Sleep tight, we will cover your back. We offer all kinds of writing services.


Essay Writing Service

No matter what kind of academic paper you need and how urgent you need it, you are welcome to choose your academic level and the type of your paper at an affordable price. We take care of all your paper needs and give a 24/7 customer care support system.


Admission Essays & Business Writing Help

An admission essay is an essay or other written statement by a candidate, often a potential student enrolling in a college, university, or graduate school. You can be rest assurred that through our service we will write the best admission essay for you.


Editing Support

Our academic writers and editors make the necessary changes to your paper so that it is polished. We also format your document by correctly quoting the sources and creating reference lists in the formats APA, Harvard, MLA, Chicago / Turabian.


Revision Support

If you think your paper could be improved, you can request a review. In this case, your paper will be checked by the writer or assigned to an editor. You can use this option as many times as you see fit. This is free because we want you to be completely satisfied with the service offered.