Case response | Accounting homework help

 

Facebook Whistleblower

https://www.cbc.ca/radio/thecurrent/the-current-for-jan-13-2022-1.6313384/canada-could-lead-a-coalition-to-force-change-at-facebook-says-whistleblower-frances-haugen-1.6313912

Haugen worked at Facebook for 2 years and claims company chooses profits over safety

CBC Radio

Haugen has accused Facebook of putting profits before the well-being of its users — from failing to protect children and their mental health, to fuelling misinformation and inciting political violence. She’s also called for stricter government oversight to address these problems.

Haugen started working at Facebook in 2019, hoping to help solve problems around misinformation on the platform, but said she quickly noticed an “impasse.” “The problem is the people whose job is to find these problems, and the people whose job is to authorize fixing these problems, are different people,” she said. If fixing a problem doesn’t align with the incentives of those authorized to fix it — such as company growth — it didn’t get fixed, she said. Part of Haugen’s work was on the civic integrity team, which she described as being tasked with making Facebook a “positive force in politics.” But that team was dissolved a month after the 2020 U.S. presidential election, its staff moved to a broader safeguarding team that did not have a specific mandate on politics. That’s when Haugen decided to go public with her concerns. “It showed a level of lack of commitment and, like, a blindness, that I was like, ‘This is just not acceptable.’ You can’t have a force that’s this dangerous that thinks itself as safe,” she said. Haugen took pictures of internal documents before she left, which became the basis of a series of Wall Street Journal exposés. Among her allegations were that the company was aware that its Instagram platform could have a negative impact on the body image and mental health of its users, but it failed to take action — something that was of particular concern to U.S. lawmakers when Haugen testified before a Senate committee last October. At the time, Facebook responded that “the story focuses on a limited set of findings and casts them in a negative light,” but it stood by the research.

Haugen also alleged that an algorithm change in 2018 prioritized showing users content with more comments or shares, but that much of that engagement was negative, such as people arguing within comment threads. Though the new algorithm brought more eyes to divisive content, she said, it also increased the amount of time users spent on the platform, which in turn increased revenue from digital ad sales. Haugen told The Current she didn’t think the company set out to “incentivize rage,” but it happened amid an overall drive to increase interaction on the site. “They didn’t spend enough on safety systems or on people watching for these problems. That was the real issue,” she said. In an email statement to The Current, a spokesperson for Meta, the parent company of Facebook, said the premise at the centre of Haugen’s claims is “false.” “Yes, we’re a business and we make profit, but the idea that we do so at the expense of people’s safety or well-being misunderstands where our own commercial interests lie.” The statement further said Facebook has “over 40,000 people to do one job: keep people safe on our services.” Haugen said advocates have long raised concerns about Facebook’s operations and impact, but transparency has been a key problem. When concerns are raised, she said, the company will often downplay external evidence as “anecdotal,” without revealing their own investigations into problems or outlining what corrective action is taken. She described a hypothetical scenario in which there are concerns about children being exposed to posts about self-harm. Through legislation, she said, Facebook could be compelled to track and report how many children are seeing that content and how often.  “Imagine a world where that number is reported. Would Facebook get better about self-harm content? Almost certainly. So we have to change that dynamic,” she said.

After Haugen’s testimony last October, CEO Mark Zuckerberg said the allegations mischaracterized Facebook’s work and priorities. Later that month, Facebook Inc. rebranded to Meta, with Zuckerberg laying out a vision of a digital world where people can use avatars to play games together or attend virtual concerts. To Haugen, this pivot to “video games and the metaverse” shows Zuckerberg is still primarily interested in growing the company — something he has been richly rewarded for over the years — rather than addressing its problems. 

  1. What is whistle-blowing? Under what circumstances whistle-blowing can be an act of disloyalty and betrayal?
  2. Haugen took pictures of internal documents before she left, which became the basis of a series of Wall Street Journal exposés. Do you agree with her action? Why/why not?
  3. What are the three questions you want to ask Haugen in order to understand the case more?
  4. If you were Mark Zuckerberg, how would you address Haugen’s allegations (assuming that Haugen’s allegations are legitimate)?
  5. After Haugen went public, social media experts told CBC News that social platforms were unlikely to fix the problems on their own and needed government involvement. What are the disadvantages of the government intervention (versus the social platforms being able to take ethical actions and bear the social responsibility)?
US Custom Writers
Calculate your paper price
Pages (550 words)
Approximate price: -

Why Work with Us

Top Quality and Well-Researched Papers

We always make sure that writers follow all your instructions precisely. You can choose your academic level: high school, college/university or professional, and we will assign a writer who has a respective degree.

Professional and Experienced Academic Writers

We have a team of professional writers with experience in academic and business writing. Many are native speakers and able to perform any task for which you need help.

Free Unlimited Revisions

If you think we missed something, send your order for a free revision. You have 10 days to submit the order for review after you have received the final document. You can do this yourself after logging into your personal account or by contacting our support.

Prompt Delivery and 100% Money-Back-Guarantee

All papers are always delivered on time. In case we need more time to master your paper, we may contact you regarding the deadline extension. In case you cannot provide us with more time, a 100% refund is guaranteed.

Original & Confidential

We use several writing tools checks to ensure that all documents you receive are free from plagiarism. Our editors carefully review all quotations in the text. We also promise maximum confidentiality in all of our services.

24/7 Customer Support

Our support agents are available 24 hours a day 7 days a week and committed to providing you with the best customer experience. Get in touch whenever you need any assistance.

Try it now!

Calculate the price of your order

Total price:
$0.00

How it works?

Follow these simple steps to get your paper done

Place your order

Fill in the order form and provide all details of your assignment.

Proceed with the payment

Choose the payment system that suits you most.

Receive the final file

Once your paper is ready, we will email it to you.

Our Services

No need to work on your paper at night. Sleep tight, we will cover your back. We offer all kinds of writing services.

Essays

Essay Writing Service

No matter what kind of academic paper you need and how urgent you need it, you are welcome to choose your academic level and the type of your paper at an affordable price. We take care of all your paper needs and give a 24/7 customer care support system.

Admissions

Admission Essays & Business Writing Help

An admission essay is an essay or other written statement by a candidate, often a potential student enrolling in a college, university, or graduate school. You can be rest assurred that through our service we will write the best admission essay for you.

Reviews

Editing Support

Our academic writers and editors make the necessary changes to your paper so that it is polished. We also format your document by correctly quoting the sources and creating reference lists in the formats APA, Harvard, MLA, Chicago / Turabian.

Reviews

Revision Support

If you think your paper could be improved, you can request a review. In this case, your paper will be checked by the writer or assigned to an editor. You can use this option as many times as you see fit. This is free because we want you to be completely satisfied with the service offered.